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If you have any issues or questions about Gems, Specimens, Jewelry and Industrial Minerals please read our FAQs for more information. Should you not find the answer you required, please do not hesitate to contact us
We ship worldwide to almost all countries.
The shipping charges is applicable to you when we confirm your order.
We use some couriers like DHL and Normal Air Delivery for international shipping after receiving FULL payment. Delivery time negotiable. Generally we will ship the Gemstones within 7 working days
All gems are shipped within 7 days. We will send you an email to confirm the outgoing date and give you the estimated arrival date at your address. We keep you updated regarding the status of your order.
Please be advised that we cannot control nor pay for any customs charges, duties or VAT in your country, as they vary from country to country and are beyond our reach. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Yes.
Moreshine Gemstone takes every precaution to ensure that your order arrives safely.
The certificate of origin is issued by government only for tanzanite. Other gems you can’t get it
We do not provide that service.
Moreshine Gemstone only sells gems that are 100% untreated except tanzanite which is normally heated only. It is very common for natural tanzanite to be heated. Heating the tanzanite can intensify color and clarity, making the tanzanite more beautiful and valuable.
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