How to order

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • PAYMENTS
        Order is Easy, Safe and secure...in just for few steps.
        Whether you are registered or not our website you can
        still process your order
        Once you've chosen your gems, checkout is very simple

        *Review your shopping cart
        *Enter your billing information to complete your order
        *Then choose your payment method
        *Place order
        *We will send you an email with all order details verifying your purchase

        1. Using MasterPass


       

    2. Using WorldRemit

        You can send money through WorldRemit system.
        But money must be directed to
        The People's Bank of Zanzibar in Dar Es Salaam

        3. Using Western Union
         
        These are Details to use
         * Receiver's name : Gibson Akim Kilala
         * City: Dar es salaam
         * Country: Tanzania
         * TAKE NOTE: you will email us for MTCN number, Test question and Answer

       4. Using Xpress Money


        These are Details to use
         * Receiver's name : Gibson Akim Kilala
         * City: Dar es salaam
         * Country: Tanzania
         * TAKE NOTE: you will meail us for  16 digit XPIN number    

        5. Using Moneygram


        These are Details to use
         * Receiver's name : Gibson Akim Kilala
         * City: Dar es salaam
         * Country: Tanzania
         * TAKE NOTE: you will email us for reference number

      6. Using Ria


      

    7. Using T/T (Wire Transfer)

    You can send your money by TT(Wire Transfer), for bank details will be emailed to you once you request
     

    FREE SHIPPING
    Purchase any gemstone and we will ship it to you anywhere for FREE. We can export by courier like ARAMEX, DHL, SKYNET, UPS, EMS, TNT, FedEx or Air Freight. We export gemstones after receiving FULL payment. Delivery time negotiable. Generally we will ship the stones within 5 working days.

     



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.



  • Return Policy
  • Number one goal is satisfaction to our customers and every effort will be made to achieve it.

    If you are dissatisfied with our delivery gemstones, you may claim your gemstones within 30 days since we send the gem to you. What we can do is to composite by sending another gemstones to you.



  • Store Hours
  • Customer service is available on 24 hours so you can call, Whatsapp or email us any time, any day. If you have any questions or inquiries, please contact us.

    Opening Time

    Monday – Friday   8:00 – 17:00
    Saturday              9:00 – 17:00
    Public Holidays      9:00 – 17:00

    Sunday is closed
    Religion holidays are closed