Policies

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All rights reserved. No part of this website may be copied, reproduced, transferred, or transmitted in any form or by any means whatsoever without the express written permission Moreshine Gemstone Ltd.
    All content appearing on this Website is the property of Moreshine Gemstone Ltd. All rights reserved. As a user, you are authorized only to view on this Website.


  • Privacy Policy
  • Moreshine Gemstone is committed to protecting your privacy



  • Shipping & Delivery
  • Purchase any gemstone and we will ship it to you anywhere for FREE. We can export by courier like ARAMEX, DHL, SKYNET, UPS, EMS, TNT, FedEx or Air Freight. We export gemstones after receiving FULL payment. Delivery time negotiable. Generally we will ship the stones within 5 working days.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.



  • Return Policy
  • If you are not 100% satisfied with your purchase, you may claim your gemstones within 30 days since we send the gem to you. What we can do is to composite by sending another gemstones to you or refund.



  • Store Hours
  • Customer service is available on 24/7. You can call, Whatsapp +255 713 502111 or email us any time sales@moreshinegem.com. If you have any questions or inquiries, please contact us.

    Opening Time

    Monday – Friday   8:00 – 17:00
    Saturday              9:00 – 17:00
    Public Holidays      9:00 – 17:00

    Sunday is closed
    Religion holidays are closed